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Mariel
Malabanan
For a class in high school, we had to write a mission statement for our lives. Mine was simple: I just want to live in the moment. I want to be excited by the gift of a new day. So, I just focus on being happy, kind, positive, and enjoying the things that I’m passionate about. I’ve worked many jobs in different industries and my desire for knowledge kept me motivated. I was optimistic, and I always strive to achieve the highest standard possible at any given project.
I received multiple recognitions for the positive results of my work at previous jobs, but there always came a point when I was no longer learning anything, and it slowly demotivated me. The three-hour commutes (including daily traffic jams) didn’t help. I realized I needed a change of lifestyle to strike a better work–life balance.
Working now as an offshore admin assistant for Vabrato, brought back my passion for design. I absolutely love taking on different tasks and coming up with creative and innovative ideas. In fact, Vabrato gives me greater overall satisfaction than I’ve found with any job or lifestyle before. There’s so much to learn and improve! My passion became my lifestyle. My lifestyle resonated with me, and I couldn’t ask for more.
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TECH SAVVY
I can learn any software/tools/platform from scratch. And as a previous technical and customer support, I’ve dealt with complex CRMs, and I know how to troubleshoot and dismantle laptops.
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EXTENSIVE RESEARCH
I maximize my tools and resources to get what I need to know. I’m able to work with minimal supervision.
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SOCIAL MEDIA MANAGEMENT
I have a talent of thinking out of the box paired with my extensive research in planning Ad campaigns, content creation and designing, scheduling, and optimizing social media accounts and so much more.
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INTERIOR DESIGN EXPERIENCE
As a 4th year BSID student and previous Jr. ID Assistant, I know the basic rules of interior design. From drafting floor plans, ceiling, elevations, swatches, and paint selection going to site supervision, I’ve done it all.
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CUSTOMER SERVICE
As a previous Technical and customer support, I’ve got the 3 P’s – professionalism, patience and a “people-first” attitude.
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I was born and raised in the Philippines. As a kid, I’ve always loved to draw. I have always been fascinated by art and got really interested in drafting and designing, which motivated me to pursue a B.S Interior Design at the University of Santo Tomas. In my fourth year of college, I took a break to earn and save money for my college expenses.
As a Jr. Interior Design Assistant at a small interior design firm for 7 months, I had participated in almost every aspect of projects, drafted awe-inspiring interiors, space planning, and site supervision. I was planning to go back and finish my studies, but that wasn’t an option for me at the time. So, I opted to try to shift on a different path, and I was granted an opportunity to work as customer support in a high-volume call center. I’ve managed accounts such as HP, AT&T, and KCI. It is where I found my passion in helping people, doing my best to deliver superb customer service. It was a great experience and a gratifying moment of my life as I have received positive feedbacks and have been awarded as “Associate of the Month” numerous times.
Finally, I transitioned to being a full-time professional Virtual Assistant (VA) in the real estate industry taking on a wide variety of tasks such as constant administrative support, content creation, social media management, web designing and blogging and so much more! From an interior design student to now working as a real estate VA, I believe I’m on the right track, and it made me realize how lucky and privilege I am to be doing something so rewarding. Working and seeing beautiful homes remodeled and staged, getting purchased and sold to amazing clients, what’s not to like?!