I cannot say enough good things about Mark. He came recommended from an estate attorney that was helping my wife settle her Mom's estate. First, of the folks we considered, Mark provided BY FAR the most thorough and well researched proposal. His attention to detail and excellence continued through the entire process. We had a challenging situation where we needed to find a place for my wife's brother who was living in the house, not only did Mark help facilitate that process, he completely understood the family dynamic of selling a childhood home and the impact it has on the siblings. His patience and people skills are intuitive and spot on. I was impressed with how he handled the sometimes challenging discussions between my wife an her brothers. His is genuinely a good guy. Aside from being a good guy, I was continuously impressed with the effort and thoroughness of the work he put into preparing the home and getting it on the market. The house needed some work before it was to be sold. We all sat down and agreed to what should be done. It was a collaborative process with thoughtful and welcome advice from Mark. Once we decided what needed to be done, Mark provided an estimate for the work to be done, arranged for the labor to do the work and coordinated the entire process. When you are dealing with the difficult situation of a parent passing away, it is an understatement to say how helpful this was. And Mark really handled the whole thing. If you have ever done a remodel, this is no small feat. Not only was the work done on-time, it was done within the planned budget, and the quality of the work done was top-notch. There is no doubt that we recouped the cost of the work done twofold. When it came time to sell the house, Mark coordinated the staging of the house. Between the repairs, upgrades, and the staging, it was a transformation that amazed us all. Mark's research and knowledge set the perfect price. We got top-dollar for the home and could not be happier with the outcome and timing of the whole thing. If I were in the market to purchase on the Peninsula or South Bay, I would not hesitate for a moment to have Mark represent me, he is savvy and knowledgeable about the market; and at the risk of being a broken record, he is trustworthy, competent, thorough, knowledgeable, personable, and an all around good guy. If you are in the market to buy or sell, my 2¢ is... give Mark a call, and let your interaction with him be your guide. I'm confident you will be as impressed as I was.